Frequently Asked Questions
Everything you need to know about your Jennifer Miller Jewelry experience.
What materials are used in Jennifer Miller Jewelry?
Our collection features a curated blend of fine jewelry crafted in 14K gold and platinum, as well as high-end fashion jewelry made with sterling silver, vermeil, and premium cubic zirconia.
How long will it take for my order to arrive?
Standard ground shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their pieces sooner.
What is your return policy?
We accept returns on unworn, non-customized items within 14 days of delivery. Please note that all sale items and personalized engravings are final sale.
Do you offer professional jewelry cleaning and repairs?
Yes, we provide repair services for items purchased through our boutiques or online store. We recommend professional cleaning every six months to maintain the brilliance of your jewelry.
How should I care for my fashion jewelry to prevent tarnishing?
To preserve the finish, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the provided Jennifer Miller pouch.
Can I include a gift message with my purchase?
Absolutely. All orders arrive in our signature gift packaging, and you can add a personalized message during the checkout process.